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Supply chain

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❶This knowledge focus on the fact that customer service is a key element of customer relationship management Tanoury M. As a result, the concept of supply chain emerged and the information and communication technology revolution facilitated the process of integration between the scattered company entities throughout the world, as well as the integration between independent companies that operate within one supply chain.

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Supply chain management is directly related to a company’s customer service. And if a company has great customer service, it can get a leg up on the competition. And if a company has great customer service, it can get a leg up on the competition.

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Further, those polled said overwhelmingly that “enhanced customer service and loyalty is the top choice for how a high-performing supply chain impacts the business – 45 percent say this has ‘very high’ value.”.

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Abstract. The study aims to identify the supply chain management and its impact on customer service, as well as indicating the role of supply chain management in improving sales and identifying the views of managers working in the corporate about supply chain management. 10, Supply Chain Customer Service Representative jobs available on Apply to Customer Service Representative, Customer Support Representative and .

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The supply chain customer service at CDS is there to assist with all aspects of your product’s distribution. Contact us for more information today. Gain a solid understanding of the role of customer service within an organization’s overall supply chain. Discover the key elements of customer service, including the order management process, customer relationship management, management of challenging customers, effective customer communications, returns and reverse .